Interference Complaints Procedure
Responsible for Responding
The monitoring department of the FAB in conjunction with the Regional Monitoring Stations is responsible for responding to external interference complaints involving spectrum licensees.
Equipped Monitoring Stations
Regional Monitoring Stations are equipped with Fixed, Mobile and Portable monitoring and measuring systems in different regions across the country to address the interference complaints.
Covered Specific Geographic Area
Each Regional Monitoring Station is covering specific geographic area under its jurisdiction by deploying the Mobile and Portable stations upon requirement or demand.
Complaints Acceptance Criteria
The interference complaints are only accepted on duly filled Interference Complaint Performa available on FAB website or on below link.
Interference Complaints Route
The interference complaints are routed to and from monitoring directorate of FAB headquarters.
Process on Receiving Complaints
The interference complaints are at first instant received at FAB headquarters and then after initial scrutiny forwarded to concerned Regional Monitoring Station for needful activity to resolve the issue
The route of interference complaints are as follows;
Instructions for Filing Interference Complaints
Before submitting complaint, ensure that your system is operating in accordance with the license conditions and the system is not faulty.
Interference complaint for the same address/location (lats/longs) must not to be sent again before three months.
For repeated interference complaints of the same site/location, previous references complaint number with dates must be mentioned.
Interference Complaint Proforma must be focused regarding the actual address/coordinates of the affected site instead of whole area/city/province.
For already identified jammer at a particular place, instead of launching interference complaint report to be sent to PTA for appropriate enforcement action.
RF scan / any required photographs may also be attached with the complaint proforma.
Complete all appropriate fields of proforma with authorized signature.
Performa
Please Download Interference Complaints Performa from here
Contact Details for Interference Complaints Queries
Send by post
Frequency Allocation Board Headquarters
Plot # 112, Sector H-10/4, Islamabad 44000
Tel: 051-9257334
Fax: +92-51-9257595
Queries at
Frequency Allocation Board Headquarters
Plot # 112, Sector H-10/4, Islamabad 440000
Tel: 051-9257334
Fax: 051-9257595